Job Vacancy In USA – Part-Time House Attendant Needed – Apply Now

Sonesta Hotel is seeking a motivated, part-time House Attendant (HA) to join our housekeeping team in Chicago, IL. This role is essential for providing an outstanding guest experience by supporting the Housekeeping Management Team and Room Attendants with maintaining high cleanliness and organization standards. The House Attendant will handle various tasks, including transporting linens, disposing of trash, assisting with laundry, and cleaning public areas. Additionally, special projects may be assigned by the Housekeeping Manager.

If you’re interested in building a career in hospitality, this position offers a great opportunity to work in a team-driven environment with excellent benefits and perks.

Key Responsibilities

1. Uphold Sonesta Service Standards

• Provide exceptional service to guests and clients in line with Sonesta’s G.U.E.S.T. standards. Maintain a positive attitude and ensure each interaction leaves a lasting impression of quality service.

2. Assist Room Attendants

• Work closely with Room Attendants by helping with heavy items such as mattresses and linens.
• Transport fresh linens and other supplies to Room Attendant carts to ensure they are well-stocked throughout the day.

3. Maintain Floor Closets and Corridors

• Keep closets and corridors organized and tidy by removing trash, wiping down surfaces, and vacuuming, mopping, or sweeping floors.
• Ensure floor closets are stocked and free from non-essential items, storing them in designated areas when necessary.

4. Fulfill Guest Requests Promptly

• Respond quickly and efficiently to guest requests for additional items or cleaning services, aiming for high levels of guest satisfaction.

5. Clean Designated Public Areas

• Maintain the cleanliness of public restrooms, storage areas, and other common spaces.
• Support the cleanliness of entrances, hotel grounds, and the parking lot to maintain a welcoming environment for guests.

6. Report Safety and Maintenance Concerns

• Notify supervisors of any repairs or unsafe conditions to maintain a safe environment for guests and staff.

7. Manage Lost and Found Items

• Follow established procedures for delivering lost and found items to ensure guest belongings are handled responsibly.

8. Handle Laundry and Linens

• Support the laundry team by operating washers and dryers per hotel and manufacturer standards.
• Check linens for any stains or damage, and notify supervisors of issues. Store clean linens properly and ensure a steady supply for housekeeping.

9. Deep Cleaning Projects

• Participate in deep cleaning projects on a rotating basis, ensuring all areas of the hotel meet Sonesta’s cleanliness standards.

10. Coordinate and Communicate with Team

• Promote teamwork and smooth operations through regular communication with team members and management across shifts.

11. Comply with Health and Safety Regulations

• Follow all health and safety protocols to ensure a safe environment for both guests and staff. Remain knowledgeable of federal, state, and local laws that pertain to hotel operations.

12. Other Duties as Assigned

• Be open to additional tasks or special projects as assigned by the Housekeeping Manager to support the department’s goals.

Qualifications and Requirements

Preferred Qualifications

• Prior housekeeping experience is beneficial.
• Experience in the extended-stay hospitality industry is a plus.
• Ability to speak, read, and write fluent English is highly desirable, though knowledge of additional languages is beneficial.
• Basic reading, writing, and math skills are an asset for this role.

Physical Requirements

• Ability to stand, bend, climb, kneel, and move around the facility frequently.
• Capable of carrying, lifting, or pulling items weighing up to 75 pounds.
• Comfortably handle commercial cleaning chemicals, adhering to all safety guidelines.
• Willing to work mornings, evenings, weekends, and holidays as scheduled.

Pay and Benefits Information

Sonesta understands the importance of supporting employee well-being. We offer a comprehensive benefits package to help ensure our team members and their families feel secure and valued. Benefits include:

• Medical, Dental, and Vision Insurance – Access to essential health coverage options.
• Health Savings Account (HSA) with Company Match – A convenient way to save for healthcare expenses.
• 401(k) Retirement Plan with Company Match – Plan for your future with our retirement savings plan.
• Paid Time Off – Enjoy paid vacation and sick days.
• Employee Discounts – Receive exclusive discounts on Sonesta hotel stays.
• Educational Assistance – Support for personal and professional development.
• Paid Parental Leave – Time off to bond with your new child.
• Life and Disability Insurance – Enjoy peace of mind with company-paid short-term and long-term disability and life insurance.
• Employee Perks and Discounts – Additional perks to show our appreciation.
• Supplemental Insurance Options – Including hospital indemnity, critical illness, and accident insurance.

Application Process
To apply, please submit a complete application along with your resume. Incomplete applications may not be considered.

Why Join Sonesta?

Sonesta Hotels International is dedicated to creating memorable guest experiences and providing a rewarding work environment for our employees. We pride ourselves on offering a supportive team culture where every team member has an opportunity to make an impact and grow their career. As a House Attendant, you’ll play a vital role in upholding our high standards for cleanliness and service, contributing to a positive guest experience.

At Sonesta, we value hard work, dedication, and teamwork, and we invest in our employees to help them achieve their career goals within the hospitality industry.

Tips for Excelling in the House Attendant Role

1. Maintain Strong Communication Skills
   • A friendly, helpful attitude towards guests and effective communication with team members will ensure that your role runs smoothly.
2. Be Proactive
   • Anticipate the needs of the housekeeping team and guests, and respond to situations without waiting for direct instructions. This proactive approach will enhance your efficiency and effectiveness.
3. Stay Organized
   • Keeping closets, carts, and common areas organized will improve productivity and create a tidy, welcoming environment for guests and staff.
4. Ensure Safety Compliance
   • Familiarize yourself with safety protocols and be vigilant in identifying hazards. Report them immediately to contribute to a safe workplace.
5. Practice Time Management
   • Balancing various responsibilities efficiently is crucial to succeeding in this role. Prioritizing tasks and staying organized will help you handle multiple requests smoothly.
6. Maintain Attention to Detail
   • In a hospitality setting, the smallest details can make the biggest difference. Take the time to clean thoroughly, ensure items are placed correctly, and present a polished environment to guests.
7. Foster Team Spirit
   • Supporting team members and sharing a positive attitude helps everyone work towards a common goal: delivering an excellent guest experience.
8. Keep Growing
   • Take advantage of Sonesta’s educational assistance program to further your knowledge and skills. Continued learning and professional development can open doors to more opportunities within Sonesta.

If you’re ready to make a difference in hospitality and join a company that values its employees, apply today to become a part of the Sonesta team in Chicago as a House Attendant.