Cocktail Server Job Opportunity in San Francisco, CA – Omni San Francisco Hotel

San Francisco is a vibrant city with stunning views and a wealth of culture that attracts millions of visitors every year. From its iconic landmarks like the Golden Gate Bridge to the diverse art, music, and food scenes, the city offers something for everyone. In just seven square miles, San Francisco is home to world-class museums, historical landmarks, gourmet restaurants, food trucks, music festivals, community events, and championship-winning sports teams.

Right in the heart of this bustling city is the four-star Omni San Francisco Hotel, a top-tier destination for both guests and associates. The hotel stands out for its excellent customer service, offering a welcoming atmosphere for anyone who steps through its doors. Whether you’re a guest looking for luxury or an employee looking for a rewarding career, Omni San Francisco Hotel provides an ideal environment.

About the Omni San Francisco Hotel

The Omni San Francisco Hotel is known for offering its associates a dynamic and motivating work environment. Employees receive world-class training and mentorship, helping them build long-lasting careers. With consistently high guest satisfaction ratings and a strong internal promotion system, the hotel fosters career growth and development. Its low employee turnover rate, familial atmosphere, and commitment to excellence make it an excellent place to work.

If you’re seeking empowerment, recognition, and an opportunity to provide top-tier service, this hotel may be the perfect place for you.

Job Overview: Cocktail Server

The Omni San Francisco Hotel is looking for a Cocktail Server who can provide exceptional service to guests while ensuring all their dining and beverage needs are met. This role involves greeting guests, taking orders, serving food and drinks, and maintaining a clean and organized bar area.

As a Cocktail Server, you will also need to be knowledgeable about the hotel’s menu, wine, and spirits offerings, and ensure compliance with all food handling and liquor laws. Your goal will be to enhance the dining experience for guests through excellent customer service, attention to detail, and timely delivery of orders.

Key Responsibilities:

1. Greet Guests: Welcome all guests warmly and in a timely manner, ensuring they feel comfortable and attended to.
2. Take Orders: Efficiently take food and drink orders, using your knowledge of the menu, wine, and spirits to guide guests. Make recommendations when appropriate and offer alternative options when necessary.
3. Serve Food and Beverages: Promptly deliver food and beverages to guests, ensuring accuracy and presentation.
4. Monitor Guests’ Needs: Stay attentive to guests’ drink levels, anticipating refills or additional orders without being intrusive.
5. Maintain Bar Area Cleanliness: Ensure the bar and surrounding areas are kept clean and well-organized throughout your shift.
6. Handle Payments: Process guests’ payments accurately, ensuring all tabs are closed before their departure from the bar or lounge.
7. Prepare Side Stations: Properly set up and stock side stations with necessary supplies, ensuring a smooth and efficient workflow.
8. Understand Service Standards: Adhere to the hotel’s established service standards, ensuring guests consistently receive top-tier service.
9. Menu Knowledge: Maintain a comprehensive understanding of the menu, including food ingredients, allergens, and preparation methods. Be ready to answer any questions guests may have.
10. Wine and Beverage Expertise: Be knowledgeable about the wine and spirits selection, including wine pairings and proper service techniques.
11. POS System Proficiency: Utilize the hotel’s point-of-sale (POS) system efficiently to ensure accurate order taking, billing, and inventory management.
12. Close Bar Tabs: Collect and close all bar tabs before guests leave, ensuring all payments are processed correctly.
13. Follow Food Handling Standards: Comply with food handling and sanitation standards to ensure the safety of guests and staff.
14. Adhere to Local Liquor Laws: Stay compliant with all local and state liquor laws, ensuring responsible service of alcoholic beverages.
15. End of Shift Reporting: Complete shift accounting responsibilities, including printing reports and balancing the cash register at the end of each shift.

Qualifications and Requirements:

1. Experience: A minimum of 1 year of experience in an upscale restaurant, lounge, or wine bar is required. You should be able to cater to high-end clientele, delivering exceptional service.
2. Communication Skills: Strong verbal communication skills are essential. Proficiency in English is required, and you must demonstrate professionalism in all interactions.
3. Flexible Schedule: The ideal candidate will have an open and flexible schedule, with the ability to work nights, weekends, and holidays as needed.
4. Certification: TIPS or CARE certification, as well as a California Food Handler Card, are required upon hire to ensure compliance with food safety and liquor service regulations.
5. Customer Service: A strong focus on delivering excellent customer service and an ability to anticipate and exceed guests’ expectations is a must.

Compensation:

The pay rate for this Cocktail Server position is $18.07 per hour. Additional tips can significantly increase your total earnings, depending on the volume of business and guest satisfaction.

Why Work at the Omni San Francisco Hotel?

Omni San Francisco Hotel offers a unique and rewarding career experience. Here’s why it could be the right fit for you:

1. World-Class Training: Employees receive comprehensive training and mentorship, helping them build the skills needed for success in the hospitality industry.
2. Career Growth Opportunities: With a strong internal promotion rate, there are ample opportunities for advancement within the hotel. The Omni San Francisco Hotel is dedicated to helping employees grow professionally.
3. Low Employee Turnover: The hotel’s familial and supportive work environment leads to low employee turnover, making it a stable and enjoyable place to build a career.
4. Commitment to Excellence: Omni San Francisco Hotel consistently ranks high in guest satisfaction, making it a great place to work for those who take pride in delivering top-tier service.
5. A Dynamic Work Environment: Situated in the heart of San Francisco, the hotel provides a fast-paced and exciting work environment. You’ll interact with a diverse clientele and have the opportunity to be a part of the city’s vibrant hospitality scene.

How to Apply:

To apply for this Cocktail Server position at the Omni San Francisco Hotel, you can submit your application directly through the employer’s website. Make sure to have your resume, certifications, and any relevant experience ready for review.

If you’re looking for a career in hospitality that offers growth, training, and the opportunity to work in one of San Francisco’s top hotels, this position could be the perfect fit for you.

Final Thoughts

Working as a Cocktail Server at the Omni San Francisco Hotel offers not only competitive pay but also a fulfilling career path. The hotel’s commitment to employee development, excellent service, and vibrant work environment sets it apart as a top place to work in the hospitality industry.

The Omni San Francisco Hotel seeks individuals who are passionate about hospitality, eager to learn, and committed to providing exceptional guest experiences. If this sounds like you, don’t hesitate—apply today and become part of the Omni San Francisco team!